Privacy Policy
Effective date: June 25, 2026
This Privacy Policy explains how Vivid Properties ("Vivid Properties," "we," "us," or "our") collects, uses, and shares information when you visit SellToVivid.com, contact us, or ask us for an offer on your property. We keep this plain and short on purpose. If you have any questions, contact us using the details at the bottom of this page.
1. Information we collect
We collect the information you give us directly, and a small amount of technical information automatically.
Information you give us
- Your name, phone number, email address, and the address of the property you want to sell.
- Details you choose to share about the property or your situation (for example, condition, timing, or whether it is occupied).
- Anything else you include when you call, text, email, or fill out a form.
Information collected automatically
- Basic device and usage data such as IP address, browser type, pages viewed, and the date and time of your visit.
- Information from cookies and similar technologies, as described in the cookies section below.
2. How we use your information
We use the information to:
- Respond to you, prepare and discuss an offer, and complete a purchase if you decide to move forward.
- Call, text, and email you about your inquiry and your property.
- Operate, maintain, and improve our website.
- Keep records and meet legal, tax, and closing requirements.
- Prevent fraud and protect our rights and the safety of others.
3. SMS and text messaging (consent and opt-out)
By providing your phone number to us through our website, by text, or by phone, you agree that Vivid Properties and the people working on our behalf may contact you by phone call and text message (SMS) about your inquiry and the potential sale of your property, including through automated technology. Consent to receive text messages is not a condition of any purchase, sale, or service.
Message frequency varies. Message and data rates may apply, depending on your mobile carrier and plan.
You can opt out of text messages at any time by replying STOP to any message we send. After you reply STOP, we will stop sending marketing and follow-up texts to that number. Reply HELP for help, or contact us at the phone number at the bottom of this page. We honor opt-out requests promptly.
We do not sell or rent your personal information. We do not share your mobile phone number or your text-messaging opt-in with third parties or affiliates for their own marketing purposes. Information you share when opting in to text messaging is used only by Vivid Properties and the service providers that help us send messages and operate our business, and only to communicate with you. Text messaging originator opt-in data and consent are not shared with any third parties.
4. How we share information
We do not sell your personal information. We share it only in these limited ways:
- Service providers. Companies that help us run the business, such as our form and messaging tools, hosting, email, and the title or closing company handling a transaction. They may use the information only to provide their service to us.
- Legal and safety. When required by law, court order, or to protect our rights, property, or safety, or that of others.
- Business transfer. If our business is merged, acquired, or its assets are transferred, information may be part of that transfer.
As stated above, mobile phone numbers and text-messaging opt-in data are never shared with third parties or affiliates for their own marketing.
5. Cookies and analytics
Our website may use cookies and similar technologies to remember your preferences, understand how the site is used, and improve it. We may use analytics tools that set their own cookies. You can usually control cookies through your browser settings. Turning off cookies may affect how some parts of the site work.
6. How long we keep information
We keep your information for as long as needed to respond to you, to complete and document any transaction, and to meet legal, tax, and record-keeping requirements. When we no longer need it, we take reasonable steps to delete or de-identify it.
7. Your choices and rights
- You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to records we are required to keep.
- You can opt out of texts by replying STOP, and you can ask us to stop calling or emailing you at any time.
- Depending on where you live, you may have additional rights under your state's privacy laws. Contact us to make a request and we will respond as the law requires.
8. Security
We take reasonable steps to protect the information we hold. No method of transmission or storage is completely secure, so we cannot promise absolute security, but we work to keep your information safe.
9. Children's privacy
Our website and services are intended for adults. We do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. Please check back so you stay informed.
11. How to contact us
If you have questions about this policy or your information, contact us:
- Vivid Properties
- Phone or text: (267) 551-5554
- Mailing address: 2614 Amber St, Philadelphia, PA 19125
Vivid Properties is a real estate investment company that buys homes directly. We are not a real estate broker or agent and do not provide brokerage services.